Gold Rally jackpot
Casino FAQs
Manchester United Casino Home >> Help >> FAQs
What kind of games does Manchester United Casino offer?
Manchester United Casino currently offers over 60 different casino games. Further information on specific games can be found in the Games Rules section. We are working on new games on a day-to-day basis. You will be automatically notified when new games become available.
How can I be sure that the games are fair?
Manchester United Casino is fully licensed by the government of Gibralter. Manchester United Casino is committed and dedicated to offering our players the most secure, honest and reputable gaming environment on the Internet, ensuring that all transactions and gaming are conducted with the highest possible security, authenticity and scrutiny.
To ensure fair gaming, our servers are hosted by Playtech N.V. and we have no control over the outcome of any game or any result. If you'd like to experience the randomness of our games prior to playing for cash, our play for fun mode operates online using the same specification servers and random number generator as our play for cash games.
We are also able to offer players the opportunity to examine each and every result of their gaming history by way of a unique graphical record which shows the player's result and the dealer's result.
Staff and employees of Manchester United Casino and Playtech N.V. are not permitted to play on any jackpot or progressive game with real money, nor are they permitted to enter any promotion, draw or competition offered by Manchester United Casino. This is to ensure that Jackpot payouts and promotional prizes cannot be won by the house.
How is the outcome of the games generated?
Manchester United Casino is using a very sophisticated Random Number Generator (RNG) to create a randomized outcome for each game. The odds for both real money and fun modes games are created with this random number generator. In all card-based games, like Blackjack and Baccarat, the deck(s) of cards are shuffled prior to each hand being dealt.
How do I chat with other players?
Chatting is very simple. All you have to do is to click on the Chat button in multi-player and private-group tables and type in whatever is on your mind. To send the text, simply click on the Chat button again.
What is a multiplayer or private group table?
When you join a multiplayer table you automatically join to a table with other players. The system automatically assigns you to a table where there is an empty seat.
Private group table is a table where you can play along with your friends without being interrupted by other players. In order to join a private group table you have to type in the name of the table you wish to join to. If this table has already been created by your friends, you will join this table, if not then a table will be created for you so that you can tell your friends to join in with you.
What happens if I am suddenly disconnected from the internet while I play?
Because internet connections malfunction due to several reasons not in our control, we have developed a sophisticated integrated abnormal disconnection handling mechanism, which will always protect the player's interest in such an event.
If for some reason, you get disconnected from the internet while you are in the middle of a game, don't panic. If you are unable to reconnect to Manchester United Casino, you will be logged out after a certain period of inactivity. You can later connect to Manchester United Casino and log in as usual.
If you manage to reconnect before you are logged out, the type of game you were playing determines what you will see upon reconnection.
In Blackjack, Craps and Video Poker, upon reconnecting to Manchester United Casino, you will automatically be returned to the exact state were the game was interrupted, so you can continue exactly from the same point you left off, and decide what do you want to do, just like any game round.
In games like Slots and Roulette, where the player does not take decisions in the game after the round had been started, you can just log in to the casino again and see how the game had finished by clicking on the Game History button.
What do I do if after placing a bet I suddenly change my mind? How do I remove the bet?
In games like Blackjack, Roulette, Craps and Baccarat just press with your right mouse button on the chips you wish to remove. In Roulette, you can also click on the Clear Bet button to remove your entire bets from the table.
In Slots and Video poker, just press the Cash Out button to remove your coins from the machine back to your balance. If other coins remain in the machine, don't worry, they will automatically return to your balance once you exit the game.
Where can I find complete detailed instructions on the various games?
Our downloadable casino software comes with built-in context sensitive Help. Just click on the help button in the casino lobby for a complete set of instructions and explanations on all casino games, or click the Help button while playing to display help on the specific game you are playing. In addition, you can view our rules section for each casino game from the links at the top of this page.
How old do I have to be to play for real money?
In order to play for real money you must be at least 18 years of age. Fun mode has no age limitations.
I am not sure what was the previous game round result. What do I do?
You can just step into the Game History section and view the previous rounds and their results. If you have any further questions, feel free to contact our customer support 24 hours a day, 7 days a week. Click here to contact us.
