Betfred

Account Help

Account Help Depositing Funds Withdrawing Funds Placing a Bet Bet Types Frequently Asked Questions Technical Help Rules

The Manchester United Betting site is brought to you in partnership with Betfred. For this reason, all of the terms and conditions listed on this page are those of Betfred and any queries or questions should be directed to Betfred.

Opening an Account

How do I open an account?
Click here to open an account and follow the easy instructions, if you have any problems contact: musupport@betfred.com.

Why do you need all my personal details?
For security reasons and to protect against fraud, customers must have an account with a unique username and password, a valid name, valid address, valid email and telephone number.

I already have a telephone betting account, do I need to register for an internet account?
We operate a 'one account system' so all you need to do to activate your internet account is click here and register a username and password. For security reasons, you will be asked to confirm your account number and the last four digits of your card. If you require any further assistance please contact our customer services team at musupport@betfred.com.

Are my user details secure?
Yes, your unique username and password gives you protected access to your online account. Your password is unable to be viewed by any of our staff. We will take all reasonable steps to ensure that your information is kept secure and protected from unauthorised access. We also ensure that the privacy of personal information is maintained on disposal. To this end, all hardcopy (paper, etc.) documentation is shredded and all information held on computer media is erased when no longer required.

Do I receive any kind of Bonus?

£50 in free bets (or currency equivalent)

Terms and Conditions

Betfred.com Free Bet Terms and Conditions

1. Internet and mobile customers only.
2. Customers who deposit via Moneybookers, Neteller and PayPal are excluded from the free bet offer.
3. Residents of, and debit / credit cards registered in the following countries (or countries formerly part of these) will not qualify for the free bet offer: Azerbaijan, Bulgaria, China, Denmark, Finland, Georgia, Hong Kong, Hungary, Israel, Italy, Latvia, Lithuania, Macau, Malaysia, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Taiwan, Thailand, Ukraine and Union of Serbia and Montenegro.
4. The cumulative odds of the selections on your first bet must be Evens (2.0) or greater. If the odds of the selections on your first bet are less than Evens (2.0), you will not be eligible for a free bet.
5. Your free bet will usually be available in your account within 48 hours of your bet being settled.
6. Your bet must be settled within 30 days of account opening in order to qualify for the free bet.
7. You must stake £5 or more (or currency equivalent) on your first bet. Betfred.com will credit your account with a free bet of the equivalent stake up to a maximum of £50 (or currency equivalent). Your free bet will be awarded in the currency that your account is held in.
8. Previous account holders are not eligible for the free bet. For clarification, this also includes a telephone betting account operated by Done Brothers (Cash Betting) Limited. Anyone opening a Betfred.com account that has previously held an account with us that is closed does not qualify for the free bet.
9. All free bets are valid for 30 days after issue. Any free bet amount left unused after 30 days will be removed.
10. The free bet offer is for new customers registering an account with Betfred. Existing account holders do not qualify. For clarification, existing accounts also includes telephone betting accounts operated by Done Brothers (Cash Betting) Limited.
11. Your first bet must be placed on sports book markets, numbers or lotto only (Games, Casino, Poker and Bingo do not qualify).
12. One free bet per customer only. In the case of a customer opening more than one Betfred.com account, we reserve the right to suspend and close duplicate accounts, and make void any bets placed.
13. Free bet stake is not included in any returns and is non-withdrawable.
14. Free bet offer cannot be used in conjunction with any other offer.
15. One free bet per household.
16. Betfred.com Remote Betting rules apply.
17. Non-runners and/or bets made void do not qualify as valid bets for your first bet. If your first bet is a non-runner and/or made void, you will not be eligible for a free bet.
18. If your free bet is placed on a non-runner, the bet will be made void and the stakes returned to your free bet balance.
19. Your free bet applies to sports bets (excluding Tote pool bets), numbers and lotto only (Tote Pool bets, Games, Casino, Poker and Bingo bets do not apply).
20. Betfred.com reserves the right to withhold any bonus payment if it believes that the promotion has been abused and/or where the terms of the offer are not fulfilled, or any irregular betting patterns are found. The decision of the Betfred.com management is final.
21. Betfred.com reserves the right to withdraw or amend this offer at any time, for any reason and without prior notice.

or any queries relating to the free £50 bet offer, please email freebetqueries@betfred.com.

Closing Account

What if I no longer wish to use my Manchester United betting account?
All you need to do is to withdraw any funds remaining in your account and then send an email to musupport@betfred.com asking for your account to be closed, you will need to provide us with your user information and the answer to your security question.

Forgotten Username and Password

What happens if I forget my username and/or password?
Click here to go to our 'lost login' section.

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