Betfred

Technical Help

Account Help Depositing Funds Withdrawing Funds Placing a Bet Bet Types Frequently Asked Questions Technical Help Rules

The Manchester United Betting site is brought to you in partnership with Betfred.com. For this reason, all of the information on this page relates to Betfred.com and any queries or questions should be directed to Betfred.com.

Manchester United's betting site is designed to run properly on a vast variety of browsers, but most effectively on the following:

• Internet Explorer 7
• Netscape 8 or later
• Mozilla 1.5 or Firefox 2.0 or later
• Opera 9 or later

Technical difficulties

Connection to Manchester United's betting website is slow, what should I do?
Make sure that the fault is not via your Internet Service Provider by accessing other websites. If it appears that you are having problems only with our website then contact our customer service department at musupport@betfred.com.

I am unable to place bets, what should I do?
If you cannot place a bet on the site it may be that either you are behind a ‘firewall’ or your browser settings have disabled ‘cookies’.
If you are behind a ‘firewall’ you will need to contact your system administrator.

To enable Cookies on your browser you will need to do the following:

• Click here if you are using Internet Explorer
• Click here if you are using Firefox
• Click here if you are using Netscape browser

The odds are not updating on my screen, what should I do?
Manchester United's betting site refreshes the odds on display to show the latest available prices, however, if this is not happening when you view our odds pages you will need to do the following:

• Click here if you are using Internet Explorer
• Click here if you are using Firefox
• Click here if you are using Netscape browser

If you are still experiencing problems after trying out the above fixes, please use the contact form to report your problems.

You can also telephone customer services on the following numbers:

(UK) 0800 03 20 878
(US) 1-800 780 9364
(Rest of the World) +44 1925 285023

Systems Security

Data and Systems security is very important for the operation of the entire Manchester United betting website. Betfred.com employ advanced security systems to protect all your personal and financial information prior to transmission, across our distribution channels, to ensure it is not accessible to anyone but Manchester United Betting. The site uses Secure Socket layer (SSL) technology, certified by the leading security organisation, Verisign, is implemented to encrypt all confidential data, which is managed by infrastructure, installed behind secure firewall technologies.

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