General Rules

The Manchester United Betting site is brought to you in partnership with Betfred. For this reason, all of the rules listed on this page are those of Betfred and any queries or questions should be directed to Betfred.

Introduction

These rules are intended to define the terms and conditions that apply to all wagers accepted by us at Betfred. They cover maximum winnings, our range of bets and betting opportunities. It is your responsibility to make yourself aware of these rules and the terms upon which your wagers are accepted. We reserve the right to amend these rules at any time, with any such amendments being displayed on this website. Please note that any additional information detailed at the top or bottom of events and odds displays forms part of the betting rules. In the event of any disparity, please note that any such additional information will supercede our betting rules.

We consider these rules to be fair and should you require any advice regarding these rules please contact our customer services team on 0800 032 0878 or email musupport@betfred.com. Our team is there to help you and it is in everybody’s interests to ensure that queries and disputes are settled as quickly and amicably as possible. The customer services team will endeavour to provide prompt and considerate attention to errors and disputes. Betfred are registered with the Independent Betting Adjudication Service (I.B.A.S.) who will help to resolve disputes which cannot be resolved satisfactorily between ourselves and customers within a reasonable length of time. Their decision will be binding upon us. A copy of our Customer complaints and disputes policy can be accessed by clicking here. All rules stated are for our telephone and online betting services only and do not include any bets placed in Betfred shops. For shop rules please visit your local Betfred who should be able to provide you with a copy.

Betfred is licensed, and regulated, by the Gambling Commission and, as such, the financial robustness and trading history of the Company has passed rigorous inspection. The Company has no policy therefore of transferring any customer funds held to a separate holding account.

1. Acceptance of Telephone and Internet Wagers

1. At Betfred we reserve the right to decline all, or part, of any bet.
2. Bets are only accepted online or via our call centre on 0800 73 11 210. Bets are not accepted in any other form. Minimum stake in the call centre is £5 per call.
3. It is the sole responsibility of our customers to ensure they place their bets correctly. Once bets have been confirmed by our system they cannot be altered or cancelled.
4. A telephone bet will be deemed as ‘confirmed’ once the operator has read back in full all the bet details and confirmed that the bet has been processed to the customer.
5. The ‘To Win’ calculation is for information only, and all bets will be calculated using the stake/risk at the odds accepted. In multiple bets/parlays with a void selection(s) the ‘To Win’ figure is reduced accordingly.
6. A bet will only be deemed as valid once a transaction code has been issued. The code will be displayed straight after the bet has been placed and can also be viewed in the ‘My Account’ screens.
7. Should a dispute arise, you and Betfred agree that the transaction log database will be the ultimate authority in such matters.
8. All Betfred prices are subject to change and are fixed only when a bet is struck. Should there be at any time a palpable error or system failure which leads to incorrect prices, lines or handicaps being displayed any bets, including multiples, taken on these prices will be deemed void. Should the error be noticed before the event is due to take place every effort will be made by the Betfred team to inform all those customers who have placed a bet.
9. Prices are not accepted on any un-named favourites.
10. Betfred has the right to suspend or cease trading on a market at any time without notice.
11. Any person or group of persons acting in an attempt to defraud Betfred will have their bets voided.
12. Should a bet be inadvertently accepted after the ‘off’ (unless placed on a live in-running market) the bet will stand providing the outcome is not known and that no team/participant has gained any advantage (e.g., a goal scored or a player being sent off). If the outcome is known Betfred reserve the right to void any bets taken in error, win or lose. All times displayed on the web are UK times unless otherwise stated.
13. With the exception of authorized Credit Accounts, Betfred employees will not issue any credit into a customer’s account. Any bets placed must be covered by the monies available in a customer’s account. Should a customer’s account be inadvertently credited with funds it is the customer’s responsibility to inform the Betfred team.
14. Betfred will pay all winnings into the customer’s betting account. At any point should a customer’s account be credited incorrectly Betfred reserves the right to void any transactions involving the incorrect settlement.
15. Betfred accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with Betfred’s website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the site or its content or any errors or omissions in content.
16. Bets are processed in the order they are received.
17. Betfred reserves the right to close or suspend a customer’s account at any time.
18. Should a customer place a multiple bet and any selections become void or are deemed a non-runner the bet will be settled on the remaining selections.
19. In the event of either Betfred’s systems or banking systems being unable to confirm payment has been received, bets will be accepted on a ‘subject to authorisation’ basis. Any payments that are subsequently refused by the customer’s bank or card issuer will have all bets placed ‘subject to authorisation’ made void.
20. Certain Sports, for example Horse Racing, have specific rules relating to the acceptance of Ante-Post bets and they will apply as detailed. For Sports where no such rule is detailed, and in the absence of any special conditions being advertised, any bets placed in advance of any event taking place will be deemed to have been accepted on the basis of “All in, compete or not”. Accordingly, in the event of non participation, stakes will be lost and no ‘rule 4’ deductions will be made from winning bets.

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2. Betting in running

1. Customers should be aware that certain 'live' feeds, be they on TV, radio or the internet are subject to delays and as such they may be watching an event slightly behind or slightly ahead of other users. This includes live streaming provided by Betfred.
2. A 'delay' is placed on all betting in running bets, the length of which varies depending on the sport. If a price changes during the delay between clicking 'bet' and the bet actually being placed, the customer will be given the option of placing the bet at the new price or not placing the bet at all. Similarly, any live scores displayed on the site during a bet in running event are for guidance purposes only.
3. Betfred reserves the right to void any bets struck once the outcome of an event is known. Should a bet be placed at an incorrect price due to delayed ‘Live’ coverage of an event and where a team has gained a significant advantage as stated above bets will be voided, win or lose.

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3. Maximum Payouts

All limits are inclusive of any Betfred special bonus payments and apply to any one person or syndicate in any one day and will take into account duplicated bets. It is important to bear the following amounts in mind as we cannot be responsible for bringing them to your attention at the time the wager is placed.

Horse Racing

1. £500,000 – where all selections are for horse racing in the U.K. or Ireland, and covered by a full service (betting shows, offs, and results broadcast by S.I.S. and displayed on this website)
2. £50,000 – for all overseas horse racing, or where any of the selections are not covered by a full service (as detailed above)
3. £250,000 – For Ante-Post racing.
4. £50,000 – Forecast Doubles, Trebles and Fourfold
5. £50,000 – Virtual Horses
6. £50,000 – Tricast Doubles (Shop Wagers Only)
7. TOTEPOOL – No limit to any Totepool bet which is processed by us, via our EPoS System directly into Totepool (Subject to Totepool rules).
8. TOTE BETS – (INCLUDING BETS STRUCK AT FOREIGN TOTE RETURNS) Our limit is £250,000 to any one person or syndicate in any one day. It should be noted that we are unable to process ‘Scoop 6’, Jackpot and Place Only betting without being able to connect directly to Totepool.

Greyhounds

Limits apply depending on which tracks are involved.

1. GROUP A: £250,000 to any B.A.G.S. meeting covered in full (betting shows, offs and results broadcast by S.I.S. and displayed on this website) or by Sky Sports
2. GROUP B: £100,000 to any open race where the full card appears in the Racing Post
3. GROUP C: £100,000 to the following tracks: Belle Vue, Brough Park, Catford, Crayford, Hall Green, Hove, Monmore, Nottingham, Oxford, Perry Barr, Romford, Sheffield, Swindon, Walthamstowe, Wimbledon
4. GROUP D: £1,000 to the following tracks: Harlow, Henlow, Kinsley, Mildenhall, Milton Keynes, Peterborough, Poole, Portsmouth, Reading, Rye House, Shawfield, Sittingbourne, Stainforth, Sunderland, Yarmouth
5. GROUP E: £1,000 applies to any other track not listed where we advertise prices or where we make it clear we are prepared to accept wagers.
6. £50,000 – Forecast Doubles, Trebles and Fourfold
7. £50,000 – Virtual Greyhounds

Soccer

1. £500,000 – For all main European Leagues (English Premiership, Championship, League 1 and League 2, Scottish Premier League, Champions League, La Liga Primera, Serie A, Bundesliga and Le Championnat Premiere), FA Cup, English League Cup and International Matches and Competitions.
2. £100,000 – For Scottish Leagues 1,2 and 3, UEFA Cup and Main European Leagues (see above) National Cup Competitions.
3. £50,000 – For Minor Leagues, not stated above and Domestic Trophies not mentioned previously.
4. £10,000 – For all Australian Soccer.

Golf

£250,000 – For all golf tournaments.

Other Sports

£100,000 – i.e., rugby, cricket, boxing, etc.

1. £150,000 – Irish Lottery
2. £150,000 – 49’s
3. £80,000 – Other Numbers betting

Novelty Bets

£10,000 – snow at Christmas, Christmas No.1, next manager of a team, Big Brother winner, etc.

Group E

(N.B. in multiple bets with mixed tracks, the lower group limit will apply if more than one group is involved, any bet accepted in error and not covered in any of the above will be deemed void, win or lose).

PLEASE NOTE: The maximum payout to any one customer in any one day is determined by the day on which the final race/event is resolved, rather than the day each individual wager is placed.

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4. Bonus Payments

Bonuses are only paid to bets placed at fixed odds or SP, Super Bonuses are paid to a minimum stake unit of 20p. They do not apply to Tote dividend bets or free bets. Due to our system parameters, we are unable to accept any permed Lucky 15/31/63, Yankee, Canadian or Heinz bets through our call centre or via our website. All selections must run in order for the treble the odds bonus to apply.

Bonus payments will apply according to the following terms and conditions:

(a) Lucky 15/31/63 and Yankee, Canadian, Heinz bets on horses and greyhound racing:

1. Treble odds to one winner on Lucky 15/31/63 bets with no other return on the bet.
2. 15% bonus to all-correct Lucky 15/Yankee bets.
3. 20% bonus to all-correct Lucky 31/Canadian bets.
4. 25% bonus to all-correct Lucky 63/Heinz bets.
5. Super bonuses of up to 500% may apply to specific races, please check this website for details.

(b) Lucky 15/31/63 and Yankee, Canadian, Heinz bets on other sports:

1. Double odds to one winner on Lucky 15/31/63 bets with no other return on the bet
2. 15% bonus to all-correct Lucky 15/Yankee bets.
3. 20% bonus to all-correct Lucky 31/Canadian bets.
4. 25% bonus to all-correct Lucky 63/Heinz bets.

(c) Lucky 15/31/63 and Yankee, Canadian, Heinz bets on Numbers betting:

1. No bonus will be paid on any Numbers bet.

All bonus payments are paid on winnings. No bonus payments will be paid on stakes.

All bonus payments are at Betfred's discretion and can be amended or withdrawn at any time if we believe fraudulent or underhand activity has taken place.

We reserve the right, at our sole discretion, to offer and advertise from time to time promotions, bonuses or other special offers and each such offer will be subject to specific terms and conditions which will be valid for a limited period of time. In connection with the specific terms of the above promotions, bonus and special offers, we further reserve the right to withhold any withdrawal amount from your account which will be in excess of your original deposit. In addition, we reserve the right to withhold or otherwise decline or reverse any pay-out or winning amount or amend any policy in the event that we suspect that you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) other promotions.

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5. Double Result Betting

Betfred pay out on both the original and the amended result on all win and each-way singles and win and each-way multiple bets on horse racing up to a limit of £5,000 with the following exceptions:

1. Any horse that takes the wrong course.
2. Forecast and Tricast wagers.
3. Disqualification by the Clerk of the Scales.
4. Any English or foreign Tote bets.
5. Any racing from outside the U.K. and Ireland

6. Distance Betting

Betfred regularly offer customers the chance to bet on the distance that a horse nominated by us may win by; these specialty wagers are governed by the following rules:

1. If the nominated selection does not win, all wagers are losers.
2. Prices may vary on the chosen distance as betting on the nominated selection changes.
3. Should the nominated selection be withdrawn not under orders then all wagers will be void.
4. Once the nominated selection has come under orders all wagers will stand.
5. If runners other than the nominated selection be withdrawn not under orders wagers will stand but may be subject to a Rule 4 deduction.
6. In the event of a nominated selection being involved in a dead heat then the selection is deemed to be the winner and distance result ‘under’ for settling purposes.
7. For this specialty bet the result we pay out on is ‘First Past the Post’ only.

7. Jockey’s Mounts

1. We accept win and each way wagers on jockey’s mounts.
2. Wagers for doubles and upwards will apply to all mounts ridden by the stated jockey at the first meeting of the day at which the stated jockey rides after your wager has been processed.
3. Should a jockey change (for whatever reason) take place then wagers will be settled on the mount actually ridden, regardless of the runners and riders as advertised in any racecard, newspaper or any other source.
4. We accept no responsibility for incorrect information regarding jockey arrangements advertised in the press or any other source.
5. We do not accept wagers on trainer’s selections.
6. We do not accept wagers on owner’s selections.

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8. Related Contingencies

We do not accept multiple wagers where the respective outcomes are related, related meaning that should one event happen the outcome of another event in the wager becomes more likely to happen, i.e., Generous to win the Derby, Generous to win the Irish Derby and Generous to win the Prix De L’Arc de Triomphe. Should a related wager be accepted in error then the whole stake will be equally divided as singles on selections with the price given for the first race/event to take place being accepted and subsequent selections being settled at prices available immediately after the previous race/event has been completed. Should no price be available for subsequent races/events then that part of the wager will be deemed to be void. (N.B. This rule does not apply to ‘scorecast’ wagers or where the related contingency is governed by a single price on a specific betting opportunity offered on our site).

9. Dead Heats

Where two runners dead heat, half the stake money is lost and the full odds paid on the other half of the stake money. If more than two runners dead heat the stake is proportioned accordingly. If two runners dead heat for second (or third) place then those runners are deemed to have finished joint second and third (or joint third and fourth) etc…, with place bets being settled accordingly.

10. Prohibited jurisdictions

Betfred does not allow American or Turkish citizens or residents to open accounts, deposit funds or place bets on our sportsbook, casino, poker, games or bingo.

For other jurisdictions, it is the individual’s responsibility to ensure that any activity with us does not breach the laws relating to betting of the country or state where the individual is based. Under no circumstances will Betfred be liable for any breach of state or country law that may occur as a result of an individual’s usage of our website. We reserve the right to close any such account and void all bets immediately if the opening of an account or the acceptance or processing of bets has taken place, mistakenly or otherwise.

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